January kicked off the new collaboration between Empower Brokerage and Universal Studios in Florida. On January 25, 2019, DeWayne Long, the National Sales Director at Empower Brokerage, along with John Shin, the Senior Products Specialist, visited a large group of retirees at Universal Studios, launching their initiative to provide Medicare education and assistance year-round.
Sue Steck, VP of Human Resources for Universal Studios in Orlando, Florida, said that the feedback from participants was extremely positive. She thanked Long and Shinn for two great presentations and good information shared with those in attendance.
Long says, “We are excited to serve the needs of such a professional and recognized organization. Both meetings were filled to capacity and we already have members scheduling appointments for follow-up assistance and advice on Medicare needs.”
Universal Studios has a 4.1 out of 5-star rating from Indeed.com as well as high reviews across multiple job sites. Reviews indicate the organization takes employee satisfaction seriously and this is just another step they’ve taken to prove it.
The presentations were accompanied by a free color booklet, produce by Empower Brokerage, to help explain Medicare in a simple and methodical way. Marketing Director, William Bronson said, “By giving our best information, education, and advice out for free we help consumers understand we do this because we love helping others. Our existence is fueled by a thirst to counsel people on one of the most complicated topics – retirement. We gave our new Medicare Basics workbook to those in attendance, so they could remember and review what they learned at the seminars. It’s a nice touch.”
Retiree seminars are not a new trend. In fact, many seniors are bombarded by invitations for a free meal, in exchange for time to make a sales pitch. Some of those seminars come with good information and some do not. Empower Brokerage sent their two best representatives to meet with Universal Studios’ senior employees so that the attendees had the best chance of receiving thorough and quality education. Between the two of them, Shinn and Long have a combined experience of over 60 years helping people make informed insurance decisions.
Spanning two sessions on Tuesday, they covered the following topics:
- What is Medicare, MAPD, PDP, and Medigap?
- What is the Annual Election Period?
- How Medicare Advantage works.
- How a Medicare Supplement works.
- An easy way to know which choices you should make.
- When you can apply for various benefits.
- The top 10 Medicare mistakes people make.
- Missed deadlines, unnecessary costs, & discounts.
During their visit, the dynamic duo found time to visit some of the remarkable exhibits at Universal. Posing next to a lifelike Vin Diesel, the Knight Bus triple decker, and shark from Jaws, Shinn and Long made sure to appreciate the hard work that went into making Universal Studios such an incredible place.
Shinn said, “It’s so great to meet new people and be able to help them. The people at Universal are top-notch. It’s really a world-class organization, and we have the privilege of helping them. The park is amazing too.”
Based on comments from Universal and Empower Brokerage, it seems this is a great match. Both organizations seem pleased with the other because they are able to achieve their objectives together as a team. Empower Brokerage is increasingly helping large organizations, hospital systems, and municipalities with a fresh approach to customer service. We truly believe that proactivity and honest hard work are two of the keys to our success.
Just last week, we received a message from one of the attendees:
Good Morning!
I just wanted to take a minute to let you know how much more we learned from Dwayne and his colleague last week. After speaking with Dwayne at the end of the session not only did he go into further explanation but, actually followed up with a phone call on Friday giving me a contact regarding being a Widow of a Veteran who would be able to answer questions and guide me. I didn’t expect that and am most appreciative. Thank you for having these informative sessions available to us! I only wish it could have been at least two hours J because there are so many questions.
Respectfully,
Roseanna
