Staff Training – Basics

Welcome to the Empower Brokerage team!

This course will help you learn the basics about working on the support team.

Module 1 Staff Introduction
Unit 1 About Empower Brokerage  
Module 2 OneHQ
Unit 1 OneHQ Overview  
Unit 2 OneHQ Application Admin  
Unit 3 OneHQ Commissions  
Unit 4 OneHQ Contracting  
Unit 5 OneHQ Marketing  
Unit 6 OneHQ Sales  
Module 3 Phone System
Unit 1 3CX Phone, Headset, and Cellphone Training  
Module 4 Paycom
Unit 1 Paycom  
Module 5 Microsoft Office
Unit 1 Microsoft Teams  
Unit 2 Office 365 Overview  
Module 6 Mobile App for Consumers and Agents
Unit 1 Mobile App  
Module 7 Miscellaneous Training Videos
Unit 1 Using the Network Drive  
Unit 2 Applications and Underwriting Guides  
Unit 3 Marketing Materials  
Unit 4 Sales Leads Overview  
Unit 5 Sales Quotes  
Unit 6 Licensing - Errors - Omissions  
Unit 7 Getting Appointed with a Carrier  
Unit 8 GoToMeeting Overview  
Unit 9 Email Signatures