Now that your clients have Marketplace coverage for 2017, make sure they understand how to get the care they need. Check out this HealthCare.gov blog post to help consumers understand their health coverage, find a doctor in their plan, learn about prescription benefits, and take advantage of free preventive services.

Recently Released Resources

Visit the Agents and Brokers Resources webpage for up-to-date information, including these helpful resources:

Marketplace Agent and Broker Toolkit: Standard Operating Procedures Manual for Agents and Brokers in the Individual Marketplaces
Application Spotlight: Family and Household Composition

Contact Information

Agent/Broker Email Help Desk: FFMProducer-AssisterHelpDesk@cms.hhs.gov (for policy questions, escalated registration questions, issues with ID proofing, the Registration Completion List, and Find Local Help), available Monday – Friday, 8:00 AM – 8:00 PM ET

Exchange Operations Support Center (for CMS Enterprise Portal and HealthCare.gov account issues, general registration questions, and specific enrollment policy questions): 855-267-1515, Monday – Saturday, 9:00 AM – 6:00 PM ET

Individual Marketplace Agent/Broker Line (for consumer eligibility and enrollment issues): 855-788-6275, open

If you have any questions, please call us toll-free (888) 539-1633.