Posts tagged with ‘Customer Experience’

Reminders and Resources for Tax Season As the plan year 2017 Open Enrollment ends, the tax season begins! If consumers...

The first three habits -apologizing excessively, relying on filler words, and shying away from direct eye contact – demand deliberate attention...

Today, Donald Trump became the 45th President of the United States. Upon being sworn in, President Trump delivered a...

Customer Follow-up Plan Senior Product Specialist & Compliance Officer, Sherri Miller, gives an overview of the Retention 10-30-60-90 Customer...

In 2017, Scott & White Health Plan (SWHP) will leave the federal health care Marketplace and refine our off-Marketplace...

Training for plan year 2017 Federally-facilitated Marketplace (FFM) agent and broker registration is now available on the CMS Enterprise...

If you have an existing CMS Enterprise Portal, but cannot remember your password, you can reset it yourself in...

Humana News May 19, 2016 Humana Agent Support agentsupport@humana.com or 800-309-3163 Humana at Home: How Humana Helped Rose Stay in...